Get in touch
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We read every message, usually within 1–2 business days. The fastest way to reach us is by email.
Contact details
Typical response time is 1–2 business days. Legal notices receive priority.
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General supportFor questions, feedback, or partnership inquiries, email support@swift-convert.net.
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Found a bug?Let us know which category it falls into, so we can fix it faster:
- Missing or shifted formatting after PDF → Word — usually a scanned document or complex multi-column layout. See our conversion guide.
- Excel → PDF splitting across pages unexpectedly — almost always a print-area or page-orientation setting in the original file.
- Upload fails or times out — check the file is under 25 MB and not password-protected.
- Something else — email us your browser, OS, the conversion mode used, and a sample file if it contains no private data.
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Feature requestsSuggest a new format or tool you'd like to see.
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DMCA / takedown requestsIf you believe a converted file hosted by us infringes your copyright, email legal@swift-convert.net with the URL, a description of the work, and a sworn statement under penalty of perjury.